Diva Glam

Política de cancelación

1. Professional Conduct (Makeup Artist) * I will always arrive on time and prepared with clean, sanitized tools and products. * I will maintain a high standard of hygiene, sanitizing brushes and products before and after each client. * I will treat all clients with respect, patience, and professionalism. * I will respect client confidentiality. NO personal details, conversations, or photos will be shared without consent. * I will only use professional-grade products and disclose any product information upon request. * I will not perform services if a client has contagious skin conditions (cold sores, infections, pink eye, etc.) for safety reasons. 2. Client Conduct & Responsibilities * Please arrive on time for your appointment. Late arrivals may result in reduced service time or cancellation. * Please arrive with a clean, makeup-free face unless otherwise arranged. * Inform the makeup artist of any allergies, skin sensitivities, or medical concerns prior to your session. * Children, extra guests, or distractions are not allowed unless agreed upon in advance. * Respect the artist’s time, cancellations must be made at least 24–48 hours in advance. * Verbal or physical disrespect towards the artist will not be tolerated and will result in termination of services. 3. Booking & Payments * A non-refundable deposit of 50% is required to secure your booking. * Remaining balance is due on or before the day of service. * Travel fees may vary. * No refunds after services are completed. 4. Photos & Media * The artist may request to take photos/videos of the final look for portfolio/marketing purposes. * Clients may decline photography if they are uncomfortable. 5. Health & Safety * If you are feeling unwell, please reschedule your appointment. * The artist reserves the right to refuse service if a client poses a health risk to themselves or others.

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